About Our Practice

TECH SUPPORT

Report any technical issues to your direct supervisor.  They might be able to help you without calling tech support.  If tech support is needed, a supervisor will contact Carole Mitas.

Installing Centricity

·        You must be logged in as sleepadmin, or have administrative rights to install this program.  If you do not have these rights, contact your direct supervisor.

·        Depending on your computer and how much info is already being pulled across the network, this install could take awhile.  I would not advise starting it after 4:00 p.m. at any office other than Glenside.

·        At the bottom of your desktop, click START, then RUN

·        Type http://gfcentricity/sdcpm

·        Click the top link to install CPOPMO4Client.

·        Keep selecting next, allow, install or whatever to keep the install going.

·        At some point, it will ask you for the website.  Type the same thing you did earlier, http://gfcentricity/sdcpm

·        When the install is finished, you must run the next update called CPOPM04GoldClient711_2

·        Do the same thing you did with the previous install

·        Repeat for all updates listed (do NOT install server updates on your computer)

Looking up patient appointments

(if you are looking only for a specific patient’s appointment)

·        Double click your CENTRICITY icon on the desktop.

·        At the main screen, click the PATIENT INFORMATION tab to the left.

·        Type a last name, date of birth, social, or any other identifying info.

·        Click SEARCH

·        Double click the desired name on the list (or highlight and click OK)

·        Click the word APPOINTMENTS on the blue screen

·        At the bottom, you will see an appt history of ALL appointments, whether they were kept or canceled

·        Use the arrows at the bottom of the appt history box to scroll to the right.  This will enable you to see the status of an appt (canceled, checked in, checked out, etc)